4 Tips to Fix 'Send to Mail' Issues

If you're an avid Microsoft Windows user, you might have encountered the "Send to Mail" feature, a handy tool that allows you to quickly compose and send emails directly from the right-click context menu. However, this feature can sometimes become problematic, leading to frustration and a lack of productivity. Fear not! In this article, we will delve into four effective tips to troubleshoot and fix "Send to Mail" issues, ensuring a seamless and efficient emailing experience. By following these expert guidelines, you can regain control over this essential Windows functionality.
Understanding “Send to Mail” Issues

Before we dive into the solutions, let’s first grasp the common problems associated with the “Send to Mail” feature. Users often face challenges such as the feature not working at all, emails not being sent correctly, or encountering errors during the sending process. These issues can be attributed to various factors, including configuration problems, outdated software, or compatibility conflicts.
By identifying the root causes, we can implement targeted solutions to restore the functionality of "Send to Mail." Let's explore the first tip, which focuses on ensuring the feature is properly configured.
Tip 1: Proper Configuration

The foundation of a smoothly functioning “Send to Mail” feature lies in its configuration. Here’s a step-by-step guide to ensure your setup is optimal:
Step 1: Verify Email Client Settings
Open your default email client (e.g., Outlook, Thunderbird) and check the following:
- Account Settings: Ensure your email account is correctly configured with the necessary server settings, such as SMTP and POP3/IMAP.
- Security Settings: Make sure the security protocols (SSL/TLS) are enabled and properly configured for secure email transmission.
- Server Requirements: Check if your email provider requires any specific server settings or authentication methods.
Step 2: Confirm “Send to Mail” Association
Go to your Windows settings and locate the “Default apps” section. Here, you can verify if the “Send to Mail” feature is associated with your preferred email client. If not, you can set it up as follows:
- Open Settings > Apps > Default apps.
- Scroll down to the “Email” category and select your preferred email client from the drop-down menu.
- Close the settings window and try the “Send to Mail” feature again.
Step 3: Troubleshoot Common Issues
If the “Send to Mail” feature still doesn’t work, try these troubleshooting steps:
- Check for Updates: Ensure your email client and operating system are up-to-date. Updates often include bug fixes and improvements.
- Disable Email Add-Ins: Sometimes, add-ins or extensions can cause conflicts. Temporarily disable them and see if the issue persists.
- Create a New Email Profile: If the issue is specific to your email account, creating a new profile might help. This allows you to start fresh without any potential configuration errors.
Tip 2: Update and Repair Software
Outdated software can lead to compatibility issues and bugs, affecting the performance of the “Send to Mail” feature. Keeping your email client and operating system up-to-date is crucial for a smooth emailing experience.
Update Your Email Client
Regularly check for updates within your email client. Most email clients have an automatic update feature, but it’s good practice to manually check occasionally. Here’s how:
- Open your email client and navigate to the settings or options menu.
- Locate the “Updates” or “Check for Updates” option and follow the prompts to update.
- Restart your email client after the update to ensure all changes take effect.
Update Windows Operating System
Microsoft regularly releases updates for Windows to enhance security, performance, and functionality. To update your Windows operating system:
- Open Settings > Update & Security > Windows Update.
- Click on the “Check for updates” button and allow Windows to scan for available updates.
- If updates are found, click on “Download and install” and follow the on-screen instructions.
- Restart your computer after the update process is complete.
Repair or Reinstall Email Client
If updating doesn’t resolve the issue, you might need to repair or reinstall your email client. Here’s a simple guide:
- Uninstall your email client using the standard uninstallation process.
- Download the latest version of your email client from its official website.
- Install the email client and configure your email account(s) as needed.
Tip 3: Check Email Account Settings
Incorrect email account settings can prevent the “Send to Mail” feature from functioning properly. Let’s explore how to verify and adjust these settings:
Inbound and Outbound Server Settings
Email clients use different server settings for sending and receiving emails. Ensure your email client is configured with the correct server details provided by your email provider. Here’s a breakdown of common server settings:
Server Type | Server Name |
---|---|
Inbound (Receiving Emails) | IMAP or POP3 |
Outbound (Sending Emails) | SMTP |

Port and Security Settings
Along with server names, ensure you have the correct port numbers and security protocols enabled. Common ports and security settings include:
Server Type | Port | Security |
---|---|---|
IMAP | 993 (SSL/TLS) | SSL/TLS encryption |
POP3 | 995 (SSL/TLS) | SSL/TLS encryption |
SMTP | 465 (SSL/TLS) or 587 (STARTTLS) | SSL/TLS encryption |
Authentication and Credentials
Some email providers require additional authentication methods, such as OAuth or app passwords. Ensure your email client is configured with the correct authentication settings. Additionally, verify that your email credentials (username and password) are correct and up-to-date.
Tip 4: Disable Antivirus and Firewall Temporarily

Antivirus software and firewalls can sometimes interfere with the “Send to Mail” feature, causing connectivity issues or blocking email traffic. If you suspect this might be the case, try the following:
Disable Antivirus Software
Temporarily disable your antivirus software and check if the “Send to Mail” feature works as expected. If it does, consider adding your email client to the antivirus exclusions list to prevent future interference.
Configure Firewall Settings
Ensure your firewall settings allow outgoing email traffic on the correct ports. Check the firewall settings of your antivirus software, Windows Firewall, or any third-party firewall you might be using. Add exceptions for your email client to allow smooth communication.
Conclusion
By following these four expert tips, you can troubleshoot and resolve “Send to Mail” issues effectively. Remember to start with proper configuration, keep your software up-to-date, verify email account settings, and consider the impact of antivirus and firewall settings. With these steps, you’ll be back to sending emails seamlessly from the right-click context menu in no time!
Frequently Asked Questions
Why is the “Send to Mail” feature not working at all?
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The “Send to Mail” feature might not work due to various reasons, including incorrect email client settings, outdated software, or conflicts with other programs. Troubleshooting steps, such as verifying configuration, updating software, and checking email account settings, can help resolve the issue.
How do I update my email client and Windows operating system?
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To update your email client, open the settings or options menu and look for the “Updates” or “Check for Updates” option. For Windows updates, go to Settings > Update & Security > Windows Update and click on “Check for updates.” Regularly updating both your email client and Windows ensures optimal performance and security.
Can incorrect email account settings cause “Send to Mail” issues?
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Yes, incorrect email account settings, such as server names, ports, and security protocols, can lead to “Send to Mail” issues. Ensure your email client is configured with the correct inbound and outbound server settings provided by your email provider. Verify port numbers and security settings to ensure seamless email transmission.
Should I disable my antivirus software to fix “Send to Mail” problems?
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While disabling antivirus software is not recommended for extended periods, temporarily disabling it can help identify if the software is causing “Send to Mail” issues. Add your email client to the antivirus exclusions list to prevent future interference. Always ensure your device is protected with up-to-date antivirus software.